PEER 1 Hosting Fact Sheet

Background

  • Started in 1999 in Vancouver, British Columbia, Canada
  • Over 400 Employees in 13 Cities Across Europe and North America
  • Over 10,000 Customers and 20,000 Dedicated Servers
  • 18 State-of-the-Art Data Centres and 10 Colocation Facilities Across Europe and North America
  • Full Solution Provider - Managed Hosting, Colocation, Cloud, and Network Services
  • ServerBeach, a division of PEER 1 Hosting Specializes in Dedicated Servers
  • Zunicore, a division of PEER 1 Hosting Specializes in Public Cloud Hosting
  • Publicly Traded on the Toronto Stock Exchange, Ticker Symbol:  PIX

Recognition

  • Profit Magazine - Top 10 Fastest Growing Company
  • HostReview - Top 10 Best Dedicated Server Package
  • HostReview - Top 10 Managed Hosting
  • HostReview - Top 10 Fastest Growing Company
  • HostReview - Top 10 Best Colocation Hosting
  • Web Host Directory - No. 1 Dedicated Servers Provider
  • Vancouver Sun - BusinessBC Top 100 Fastest Growing and Strongest Companies
  • Business in Vancouver Magazine - BC's 50 Fastest Growing Companies
  • Telly, Communicator, IAC, and W3 Awards for Excellence in Web Video Commercials

Supported Operating Systems

  • Microsoft® Windows
  • Red Hat® Enterprise Linux
  • Operating System Installation and Testing
  • Full Root-Level Access for Customers

Network Services

  • Zero Network Dowtime SLA
  • Content Delivery Network (CDN)
  • CDN Control Panel
  • Multiple Tier 1 Upstream Providers
  • Redundant Architecture - Access Layer to Backbone
  • Strategic Peering Relationships
  • 100% Guaranteed Uninterrupted Transit to the Internet
  • 22 Network Points-of-Presence (POPs)
  • Over 500 Public and Private Peering Agreements
  • Over 1,000 Peering Sessions in North America and Europe
  • Aggressive By-The-Second Network Monitoring of our FastFiber Network™
  • Global NOC with Network Experts
  • 10Gbps Worldwide Backbone
  • Redundant, Free DNS Services
  • Multi-Vendor Network Architecture
  • Best-in-Breed Juniper®, Cisco® and Brocade® Hardware
  • Minimal Latency and No Single Point of Failure
  • Gigabit and 10 Gigabit Uplinks
  • Load Balancing
  • DNS Administration Interface

Company Certifications

  • SSAE 16 Type II Certified
  • CSAE 3416 Certified
  • Safe Harbor® Certified
  • The Green Grid Member
  • Microsoft® Gold Certified Partner
  • Magento® Gold Partner
  • Red Hat® Advanced Hosting Partner

Employee Certifications

  • MCP
  • MCT
  • MCSE
  • MCDBA
  • RHCT
  • RHCE
  • CCNA
  • CCNP
  • CISSP
  • A+

Customer Support Services

  • Personal Account Manager
  • Personal Technical Account Manager (TAM) *
  • Personal Solutions Engineer
  • 1-Hour Hardware Replacement
  • 24x7x365 FirstCall Support™ via Phone or Web
  • 24x7x365 Data Centre Operations
  • Online Customer Portal
  • Online Business Resource Center
  • Business Development Specialist
  • Month-to-Month Contracts
  • Service Level Agreements
  • Online Ticketing System

Security Services

  • Managed Firewalls
  • Managed VPN
  • Vulnerability Scan
  • Optional Security Audits
  • Security Consultation Services
  • Proactive Critical Patching
  • Server Anti-Virus Installation
  • Vulnerability Scan Consultation by Security Engineer
  • 128-bit SSL Certificates
  • Managed DDoS Shield
  • Intrusion Detection (IDS)

Monitoring Services

  • Proactive Response to Monitoring Events
  • SmartMonitoring™
  • Application Monitoring
  • Infrastructure Testing
  • Port and Network Device Monitoring
  • Service Monitoring

Backup, Data Management and DR Services

  • SAN Managed Backup
  • Fibre Attached Storage
  • Database Admininstration Services
  • Centralized Data Management
  • IBM Tivoli® Storage Management Solution (TSM)
  • Cristie Tivoli Bare-Metal Recovery (TBMR)
  • Disk-to-Disk Backups
  • Incremental Forever Backups
  • Encrypted and Compressed Backups

Reporting Services

  • Online Ticketing
  • Bandwidth Billing and Monitoring
  • SmartMonitoring Reporting

Deployment and Scaling Services

  • Burstable Bandwidth
  • 30-Minute Guided Tour
  • Server Hardware Procurement and Deployment
  • Custom Implementation Services
  • Complex System Planning
  • System Architecture Design

Server and Device Administration

  • Customized Specifications
  • System Installation and Testing
  • Support Packages for All Levels of Admin Knowledge

Data Centre Features

  • 18 State-of-the-Art Data Centres
  • Diesel Generator Power Backup
  • Battery Power Backup with UPS
  • Fully Redundant HVAC Systems
  • Biometric Handscan Access Control
  • Monitored Closed Circuit TV
  • 24x7x365 On-Site Security Personnel
  • Military-Grade Pass Card Access
  • Regulated Climate Control with Full Particle Filtering and Humidity Control