Great infrastructure, famous commitment to customer service – underpinned by an expertise we work hard to gain and retain.

We wouldn’t expect you to demand less than a properly-skilled and certified hosting partner. We take our staff training seriously, working to the best practices set by ITIL (Information Technology Infrastructure Library) - the only consistent and comprehensive documentation of best practice for IT Service Management. We employ certified engineers for leading brands including Brocade®, Juniper®, CISCO® and DELL™, and keep our technicians up-to-date across a host of software platforms. 

Below is a sample of the certifications we have accrued across the industry:

Employee Certifications

• MCP
• MCIPT
• MCT
• MCSE
• MCDBA
• RHCT
• RHCE
• CCNA
• CCNP
• CISSP
• A+ 

Our approach to risk and partner management is similarly rigorous. We have full-time risk and compliance officers in all territories, looking after our SLA (LINK) and Compliance (LINK) programs.

In the UK we are working towards ISO ISO27001 for 2012, as well as PCI compliance Type 2. Here are our certifications and partnerships to date:

Company Certifications

• SSAE 16 Type II Certified
• CSAE 3416 Certified
• PCI DSS Compliant
• Safe Harbor® Certified
• The Green Grid Member
• Microsoft® Gold Certified Partner
• Red Hat® Advanced Hosting Partner
• Magento® Gold Partner