About Us

Since our launch in 1999, we've grown into one of the world's leading hosting providers. And even though PEER 1 Hosting only entered the UK market in 2009, we are already the second largest managed hosting company in the country. We got here by delivering exceptional service and by investing in best-of-breed technology for our infrastructure, which includes our wholly-owned, international FastFiber Network™. Together these enable us to always deliver on our exceptional service and uptime promises.

For well over a decade we've been providing an alternative to the frustration of underperforming technology and poor service, delivering the power of the Internet to any organisation that needs it. Our Managed Hosting, Colocation, Cloud Hosting and Network Services provide solutions for all types and sizes of businesses, and have been recognised as best of breed with a slew of awards.

Our Service Promise

Everything we do is backed by our FirstCall Promise™. This means that you only need to ask us once, and our outstanding team will keep working until your issue is resolved. Our philosophy of providing excellent service is underpinned by iron clad service level agreements (SLAs) and reinforced by a 30-days money back guarantee.
We're so motivated by your satisfaction that we take the time to measure it using Net Promoter®. Net Promoter is the standard global metric for gauging success, and we're constantly improving – by 76% last year alone!

How We Got Started

PEER 1 Hosting was founded in Canada in 1999 by two successful business leaders, Lance Tracey and Mark Teolis, who had the foresight to see what the Internet could do for companies of all sizes – if the technology was affordable, accessible and totally reliable. With a focus on simplicity, unprecedented response times and great customer service, they built up a business that provides the expertise and technology which many organisations lack and is a far more cost-effective alternative to in-house solutions.
When we launched in the UK in 2009 it was with the same core principles, which is why we have gained and retained clients that run some of the busiest and fastest-growing websites in the country. We already host more domains than any other company in the UK and we’re growing at 100% each year.
Read the full story of PEER 1 Hosting and find out more about what makes us special.

Awards and Recognition

awards