Your time is valuable, so when you have more important things to do, trust our Professional Services team to take care of those regular IT administration tasks. Below is a list of IT services we can perform on your behalf.
- Basic security scan - Scan your server for the top 30 viruses and their respective variants.
- Cron job / scheduled task set up - Create or modify existing CronJobs or Scheduled Tasks.
- Enhanced security audit - Perform a complete server-side scan including in-depth registry sweep, intrusion detection, root kit detection, warez detection, folder volume checks, user and permissions audit and patch update level determination. Each assessment includes a 30-minute security consultation from a PEER 1 system administrator.
- OS re-provision - In the event an operating system becomes irreparable, we will reinstall your server's OS. (NOTE: This does not include restoring data).
- OS system service pack / hot fix installation and update - Apply and configure all known and certified updates and hot fixes available for a specific operating system at time of request.
- Server software rebuild - In the event your server is compromised or system files become corrupt, it may be necessary to rebuild the server software in order to return it to a working state. We will either rebuild the server or facilitate the rebuild through our provisioning department.
- Setting up / changing file permissions - Set up or change file permissions.
- Software install / uninstall - Provide software installation and removal. Please note that due to software requirements, it may be necessary to physically ship the software to PEER 1 for installation. All software sent will be returned.
- Virtual configuration - Create up to 5 web or FTP virtual domains or any symbolic links.
- MS SQL database export - Schedule database exports.
- SSL certificate installation - Install SSL certificates not purchased through PEER 1 upon request.
- Administration time - Troubleshoot your server for hardware, software and operating system requests.
- Log file rotation - Rotate out your log files so they don't get too large and affect your server's performance.
- Domain configuration - Change or add up to 5 domains to your DNS, MS IIS, Apache or Email records.
- Add new email accounts - Add up to 5 email accounts to your email application already installed on your server.
