Architecture™ is designed to satisfy the demands of businesses who are less critically dependent on continuity of connection and the instant accessibility of data.
The basic tenets of the Architecture agreement apply to the replacement of server hardware (this to include servers, CPUs, cabling, firewalls, load balancers and SANs); to the unbroken availability of power and HVAC during a given month (excluding scheduled maintenance time); and to 100% network uptime, excluding scheduled maintenance time but including managed switches, routers and cabling.
Also included are the Operating Systems of the relevant devices.
For full details of the agreement terms and definitions of the terms used above, please call us.