Service Level Agreements

A comprehensive range of service level agreements to cover every business scenario.

At PEER 1 Hosting, reassurance comes in different shapes and sizes, affording our customers an escalating scale of coverage, depending upon their particular needs and resources.

Although everything we do is backed by our FirstCall Promise™, we do offer additional SLA options – Foundations™, Architecture™ and VitalSites™ – that offer a greater level of assurance to match more specific mission-critical needs.

SLA Options

Foundations™

The proper functioning of hardware, network and power supply are guaranteed…

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Architecture™

Architecture™ is designed to satisfy the demands of businesses who are…

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VitalSites™

VitalSites™ is designed to protect comprehensively the continuity of…

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